Returns Policy

Return of Goods / Refunds


If for any reason you are not completely satisfied with your goods, then please return them to the following address for an exchange or refund (minus original carriage charge)

Western Industrial Products Ltd
Linhay Business Park
Eastern Road
TQ13 7UP

Please note that returns are subject to the following conditions:

1. We highly recommend using a recorded / signed for delivery method to return your items as we cannot be held responsible for goods whilst in transit to us. Please retain your proof of postage.

2. Intention to return unsuitable items must be within 5 working days of purchase.

3. The items must be unused, as new, in a saleable condition and in its original packaging.

4. Upon return, goods will be examined and should the goods be deemed not suitable for resale at full market price, no refund will be given.

5. We will pay the costs of return if the Goods are deemed faulty. Please contact us is this is the case.

6. We will make refunds to you by the same method you used to pay for the Goods.


If you wish to discuss a return or refund, please call our sales team on 01364 651860

Please see our full terms and conditions here

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